Privacy Policy

Last Updated: May 29, 2026

This Privacy Policy explains how Zihan GUO ("we," "us," or "our") collects, uses, and shares information when you use Airemote ("Airemote" or "the App"). Airemote is a mobile remote-control app for compatible smart TVs and media devices.

By using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the App.

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide when you contact us for support, send feedback, or otherwise communicate with us. This may include your email address, message content, and any device or app information you choose to include.

1.2 Local Network and Device Connection Information

Airemote uses local network access to discover and connect to compatible smart TVs and media devices on your Wi-Fi network. Device names, local IP addresses, or similar local network identifiers may be processed by the App to establish and maintain a connection. Communication between Airemote and compatible TVs or media devices remains within your local network unless you choose to send related information to us for support.

We do not collect your Wi-Fi password, TV viewing content, media files, screen content, or the content you play on your TV.

1.3 Analytics, Attribution, and Diagnostics

To improve performance, understand feature usage, measure attribution, and troubleshoot issues, we may collect limited technical and usage information, such as:

• App usage events and feature interaction patterns;
• Crash logs, diagnostics, and performance information;
• Device model, operating system version, app version, language, and general region;
• IDFA/IDFV or similar identifiers, only where permitted by your device settings and, where required, your App Tracking Transparency permission.

If you decline App Tracking Transparency permission, Airemote's basic remote-control features remain available.

1.4 Purchases and Subscriptions

If you purchase a subscription or other in-app purchase, payment is processed by Apple. We do not receive your payment card number or other full payment details. We may receive information needed to verify purchase or subscription status, such as product identifiers, transaction status, and entitlement information.

2. How We Use Information

We use information for the following purposes:

• To provide, maintain, and improve Airemote's remote-control functionality;
• To discover and connect to compatible devices on your local network;
• To provide customer support and respond to your requests;
• To analyze app performance, diagnose crashes, and improve reliability;
• To measure attribution and understand how users discover the App, where permitted;
• To manage subscriptions, purchases, and entitlements;
• To protect the App, users, and our legal rights.

3. How We Share Information

We may share information only as needed for the purposes described in this Privacy Policy:

• With service providers that help us operate analytics, attribution, diagnostics, crash reporting, support, and related services;
• With Apple and App Store services for purchases, subscriptions, refunds, and platform functionality;
• When required by law, legal process, or a valid government request;
• In connection with a business transfer, such as a merger, acquisition, or sale of assets, subject to appropriate protections.

We do not sell your personal information.

4. Third-Party Services

Airemote may use third-party SDKs or services for analytics, attribution, diagnostics, crash reporting, purchase validation, or similar operational purposes. These third parties may process information according to their own privacy practices. We require service providers to use information only for the services they provide to us and to protect it appropriately.

5. Permissions and Your Choices

You can manage app permissions in your device settings. Local Network permission is used to find and control compatible TVs and media devices. App Tracking Transparency permission, if requested, controls whether certain identifiers may be used for tracking or attribution as permitted by Apple policies.

You may withdraw or change permissions through your device settings. Some features may not work if a permission needed for that feature is disabled.

6. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the App, support users, maintain security, meet legal obligations, and improve reliability. Support communications may be retained as needed to resolve requests and keep appropriate records. Aggregated or de-identified information may be retained for analytics and product improvement.

7. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also have the right to withdraw consent where processing is based on consent. To exercise these rights, contact us using the information below.

8. Children

Airemote is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

9. Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. International Transfers

Your information may be processed in countries or regions other than where you live. Where required, we use appropriate safeguards for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the "Last Updated" date above. Continued use of the App after changes means you accept the updated Privacy Policy.